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Frequently Asked Questions

Common questions about ordering and requesting a quote, pricing and tax invoices, and hearing back from our sales team.

There are two ways. Tap “Request a Quote” on a product page to open a LINE chat with our sales team about a single item, or tap “Select” to gather several products and submit them together as one quote request at /quote. Either way, our sales team verifies live pricing and stock, then sends back a formal quotation and tax invoice. This website has no shopping cart and takes no payment directly.